Why AI can't replace real therapists

Jan de Vries · 2026-06-02

Professor Michael Atar, a leading voice in mental health, recently argued that while AI therapy can simulate empathy, it can never replicate the genuine human connection we need. This isn't just a tech limitation—it's about what makes therapy truly work. AI chatbots are getting better at mimicking conversation. They can listen without judgment, offer soothing phrases, and even remember past sessions. But here's the thing: empathy isn't just a script. It's a felt experience, a shared moment that no algorithm can manufacture. ### The limits of simulated empathy When you're sitting across from a therapist, you're not just exchanging words. You're reading body language, sensing pauses, and feeling the weight of someone's presence. AI can analyze text patterns, but it can't truly care. It can't feel your pain or celebrate your wins. That might sound abstract, but it matters more than you think. Research shows that the therapeutic alliance—the bond between therapist and client—is one of the strongest predictors of positive outcomes. That bond requires trust, vulnerability, and a shared human experience. No amount of data can create that.  ### Where AI can help I'm not saying AI has no place in mental health. It can be a useful tool for: - Screening for symptoms - Offering coping strategies - Providing 24/7 support between sessions - Reducing costs for basic mental health care But let's be honest: these are supplements, not replacements. If you're dealing with trauma, grief, or deep-seated issues, you need someone who can sit with you in that space. AI can't do that.  ### The real cost of convenience Some startups are charging $50 to $100 per month for AI therapy subscriptions. That's cheaper than traditional therapy, which can run $150 to $250 per session in the United States. But cheaper isn't always better. You might save money, but you could miss out on the very thing that heals. Think of it like this: a vending machine can give you a snack, but it can't cook you a meal. AI can offer quick fixes, but real change takes time, trust, and human connection. ### What this means for you If you're considering AI therapy, ask yourself what you really need. Are you looking for a quick tool to manage stress? AI might work. But if you're searching for deep understanding and lasting growth, invest in a real therapist. Your mental health is worth more than a chatbot. In the end, Professor Atar's point stands: AI can simulate empathy, but it can't replace the genuine connection that makes therapy work. Don't settle for less.