Orbio Secures $21M Series A for AI Frontline Platform

Jan de Vries · 2026-06-15

Orbio, a Madrid-based AI workforce platform for global enterprises with frontline teams, has today announced a $21 million Series A funding round led by Dawn Capital, with participation from existing investors, including Visionaries. The capital will fund expansion into new markets, growth across existing and new enterprise customers, and the continued build-out of Orbio's agent suite across the full employee lifecycle. In September 2025, the company raised $7.5 million led by Visionaries Club. ### What Makes Orbio Stand Out "What stands out about Orbio is the speed at which customers have completely rebuilt their operating models around it. In a matter of months, some of the world's largest employers have embraced AI-first frontline workforce management with Orbio at the core, replacing labour budgets in a permanent way," said Henry Mason, Partner at Dawn Capital. Orbio was founded in 2025 by CEO Sergi Bastardas (previously co-founded Colvin), CRO Nacho Travesi (co-founded the employee benefits platform Cobee, which was acquired by Pluxee, formerly Sodexo), and CTO Antonio Mele (co-founded Nucoro, which was acquired by Backbase). ### The Problem with Frontline Work According to the company, 80% of the world's workforce operates on the frontlines of essential industries, including 2.7 billion healthcare workers, retail associates, warehouse operators, hospitality staff, and logistics drivers. Unstaffed shifts can directly impact revenue, customer experience, and operational performance. But here's the thing: most enterprise software developed over the last twenty years was built for desk-bound knowledge workers. Frontline employees are often deskless, without corporate email addresses, and are reached through messaging and phone calls rather than software logins. This leads to frontline hiring and workforce management still relying heavily on fragmented manual processes, spreadsheets, and large operational teams. It consumes significant time and costs organizations billions every year. ### The Cost of High Turnover In many frontline sectors, annual employee turnover surpasses 70%. This overwhelms recruiters and operations teams with administrative tasks while unfilled positions hinder operational efficiency. Workers often start jobs without proper onboarding, lose touch with employers within days, and leave within weeks. Orbio claims to be building an AI workforce platform designed specifically for frontline industries. Its agents can: - Conduct interviews and assess candidate fit and motivation - Guide new hires through onboarding - Monitor engagement and churn signals - Remain in contact with employees throughout their lifecycle For employers, it offers the ability to engage and support frontline workforces 24/7 while delegating large parts of workforce operations to AI agents. This results in faster hiring, lower administrative burden, improved retention, and a more resilient operational workforce, says Orbio. ### A Talent Allocation Problem Sergi Bastardas, co-founder and CEO of Orbio, puts it plainly: "This is not a talent shortage problem, it's a talent allocation problem. The people are there. The work is there. What's been missing is the ability to connect frontline workers with opportunities quickly, consistently, and at scale." "With Orbio, candidates can be contacted within seconds, onboarding can happen in hours rather than days, and employers can stay continuously connected with their workforce. The result is faster hiring, lower attrition, and smoother operations, while workers get the support they need." In a world where frontline workers are the backbone of essential industries, Orbio's approach could be a game-changer. By automating the mundane and empowering human connection where it matters, they're not just building software—they're reshaping how millions of people find and keep meaningful work.