Orbio, a Madrid-based AI workforce platform, raised $21M Series A led by Dawn Capital to scale its AI agents for frontline hiring and workforce management, targeting the 2.7 billion deskless workers underserved by traditional enterprise software.
A Madrid-based startup just scored a massive $21 million Series A to solve a problem that's been plaguing global enterprises for years: how to hire and manage frontline workers at scale.
Orbio, an AI workforce platform built specifically for deskless employees, announced the round led by Dawn Capital, with existing backer Visionaries Club also participating. The company previously raised $7.2 million in September 2025.
### What's the Big Deal?
Here's the thing: most enterprise software from the last two decades was designed for people who sit at desks with corporate email addresses. But 80% of the world's workforce doesn't work that way.
Think about healthcare workers, retail associates, warehouse operators, hospitality staff, and logistics drivers. That's 2.7 billion people who often don't have a company email, get reached through messaging apps and phone calls, and rely on spreadsheets and manual processes for hiring and scheduling.
Orbio's founders saw this gap and built something different.
### The Founding Team
The company was launched in 2025 by CEO Sergi Bastardas (who previously co-founded flower delivery service Colvin), CRO Nacho Travesi (co-founder of employee benefits platform Cobee, acquired by Pluxee), and CTO Antonio Mele (co-founder of Nucoro, acquired by Backbase).
These aren't first-time founders. They've been through the startup grind before, and they're betting that AI can finally bring modern workforce management to the frontlines.
### How Orbio Works
Instead of forcing deskless workers to use clunky enterprise tools, Orbio deploys a team of AI agents that handle the entire employee lifecycle:
- **Hiring**: AI agents conduct interviews, assess candidate fit and motivation
- **Onboarding**: New hires get guided through the process in hours instead of days
- **Engagement**: The system monitors churn signals and stays in contact with workers
- **Retention**: Proactive outreach helps reduce the staggering 70% annual turnover common in frontline sectors
Henry Mason, Partner at Dawn Capital, put it this way: "What stands out about Orbio is the speed at which customers have completely rebuilt their operating models around it. In a matter of months, some of the world's largest employers have embraced AI-first frontline workforce management with Orbio at the core, replacing labor budgets in a permanent way."
### The Real Problem
Orbio's CEO Sergi Bastardas makes a crucial point: "This is not a talent shortage problem, it's a talent allocation problem. The people are there. The work is there. What's been missing is the ability to connect frontline workers with opportunities quickly, consistently and at scale."
The cost of this disconnect is enormous. Unfilled shifts directly impact revenue, customer experience, and operational performance. Workers often start jobs without proper onboarding, lose touch with employers within days, and leave within weeks.
### What's Next
With the new funding, Orbio plans to expand into new markets, grow its enterprise customer base, and continue building out its AI agent suite across the full employee lifecycle. The company's mission is to modernize workforce operations for those 2.7 billion frontline workers who've been underserved by traditional software.
For employers, this means faster hiring, lower administrative burden, and improved retention. For workers, it means getting connected to opportunities in seconds, onboarding in hours, and having a support system that actually stays in touch.
It's a win-win, and it's about time someone built it.